17

2025

-

11

What should I do if the bus card in the card package cannot be swiped out?


When you encounter a situation where the bus card in the card package cannot be swiped out, you may feel troubled and inconvenient. At this time, you can try the following steps to solve the problem.

1. Check the bus card

First, make sure the bus card is intact. Sometimes, the bus card may be damaged, contaminated, or the magnetic strip is damaged, which may cause the card to fail to be swiped. If there is any problem with the bus card, it is recommended to replace it with a new one in time.

2. Check the card swiping equipment

If there is no problem with the bus card, then there may be a problem with the card swiping device. Occasionally, card swiping devices may malfunction or need to be updated. At this time, you can seek help from the station staff to see if they can provide you with a solution.

3. Verify balance and validity period

Confirm whether the balance of the bus card is sufficient and whether the bus card is still valid. If the balance of the bus card is insufficient or has expired, you need to recharge or renew the bus card.

4. Try to swipe the card again

After confirming that there is no problem with the bus card and the card swiping device, try to swipe the card again. Sometimes, the first swipe of the card may fail due to various reasons, and the re-swipe of the card may succeed.

5. Contact relevant departments

If none of the above methods can solve the problem, it is recommended to contact the relevant departments for help. You can call the local bus service hotline or go to the bus company's customer service center to report your problems to them and seek solutions.

6. Preventive measures

In order to prevent the bus card from the card package from being unable to be swiped out from happening again, you can take the following preventive measures:

1. Regularly check the balance and validity period of the bus card, and recharge and renew it in a timely manner.
2. Avoid placing the bus card in a place with a strong magnetic field to prevent damage to the magnetic strip.
3. Keep the bus card properly to avoid damage or contamination.
4. When swiping the card, ensure that the bus card is in good contact with the card swiping device.

Summary:

When you encounter a situation where the bus card from the card package cannot be swiped out, don’t panic and try the above methods first to solve the problem. At the same time, preventive measures must be taken to avoid similar situations from happening again. I hope the above content can help you solve the problem of swiping your bus card and make your travel more convenient. If you have more questions, it is recommended to consult the local bus company or relevant departments.